Care
You are going to LOVE your jewelry! Because every pair of clay earrings are cut by hand and not machinery, slight variations and imperfections may occur. This is part of the prized nature of handmade jewelry.
Here's what you can expect from your jewelry:
- surprisingly lightweight
- hypoallergenic
- free from irritating metals like nickel, lead, and cadmium
- silicone backs for sensitive skin
- each pair provides grief resources to a miscarriage survivor
Here's how to best care for your Hope Again Collective pieces:
- avoid water immersion or sleeping in them
- avoid direct hairspray/perfume
- store out of direct sunlight
- clean with a touch of rubbing alcohol if needed
Return Policy
Your jewelry was made just for you and we want you to be satisfied with your purchase. We take great measures to package your jewelry carefully, but should your purchase arrived damaged, or you'd like to request a refund, please email hello@hopeagaincollective.com within 14 days of delivery and we'll be happy to help you. Due to sanitation measures, we do not accept exchanges.
Shipping Policy
As soon as your order is placed, we are hard at work creating and packaging your earrings. Please allow 5-7 business days for your earrings to ship unless processing time is stated otherwise on website homepage. All orders are default shipped via USPS. Unfortunately, we are not responsible for any damaged or lost packages once they have shipped. In the rare event you incur any shipping issues, please contact USPS directly.
Questions?
We'd love to hear from you! Send a note to hello@hopeagaincollective.com.